Shipping policy
🚚 Shipping & Delivery
Lumevoid upholds the principles of fairness and transparency, committed to providing high-quality lighting furniture and decorations that enhance the value of spaces and create comfortable environments that harmonize people, space, light, shadow, and emotions. Therefore, we choose to ship directly from our suppliers. This significantly reduces warehousing, shipping, and packaging costs, enabling us to offer you more competitive prices.
📦 — Free Delivery
All items come with free delivery service.
🚚 — Standard Delivery Times
Order processing currently takes 1–3 days. Orders are usually delivered within 5–15 business days.
| Region | Delivery Time |
|---|---|
| EU & UK | 5–12 business days |
| USA | 7–12 business days |
| Canada | 10–12 business days |
| Australia | 12–15 business days |
| Mexico | 15–20 business days |
| Other Countries/Regions | 15–20 business days |
⚠️ — Frequently Asked Questions
-
“No Tracking Information Available”:
Some carriers may take 2–5 business days to update tracking information. -
Multiple Parcels Shipped Separately:
Due to logistical arrangements, items may be shipped in separate parcels. -
Customs Delays Note:
Delivery times do not include potential delays caused by customs clearance.
📬 — Contact Us
If you have any other questions, please contact us via:
Email: support@lumevoid.com